Frequently Asked Questions
General
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What are the types of jewelry materials available at Lee David Diamonds?
We have diamonds, gemstones, gold and platinum amongst others that we can get for you.
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What are the different types of gemstones available at Lee David Diamonds?
Lee David Diamonds has a variety of gemstones, including diamonds, rubies, sapphires, emeralds, pearls, opals, aquamarine, amethyst, peridot, onyx, tanzanite amongst others that we can get for you.
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How do I know what size jewellery to buy?
If you are unsure of your ring size, it's always best to measure your finger at a jewellery store, or come see us to measure for proper sizing.
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How do I care for my jewellery?
To keep your jewellery looking its best, it is important to clean it regularly. You can clean your jewellery with a mild soap and water solution or a jewellery cleaner. Be sure to rinse and dry your jewellery thoroughly after cleaning. For gemstones, be sure to research proper cleaning methods as hardness and durability vary. We offer free cleaning to all customers of Lee David Diamonds.
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Do you offer free shipping within Canada?
Yes, we offer free shipping on most of our orders!
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Do you provide packaging for purchased items?
Yes, we offer premium packaging on all orders placed with Lee David Diamonds.
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Can I customize my jewellery?
Yes, customization is what we do! You can choose different metals, gemstones, and styles to create a unique piece of jewellery.
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Are your diamonds certified?
Yes, all of our diamonds are certified by reputable gemological laboratories, such as the International Gemological Institute (IGI).
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Is your jewellery made in Canada?
Yes, all of our jewelry is made in Canada. Handcrafted primarily in Toronto.
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How do I contact customer service?
You can contact customer service by phone, email, or live chat.
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Can I sign up for your email list to receive exclusive offers and updates?
Yes, you can sign up for our email list on our website.
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Do you have a social media presence?
Yes, we have a social media presence on Facebook & Instagram @LeeDavidDiamonds
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Do you offer any special promotions for Canadian customers?
Yes, we offer a variety of special promotions for Canadian customers throughout the year. Be sure to sign up for our email list to be notified of any special promotion or hot deals!